Simply follow 3 easy steps for EXCHANGE!
- Submit an EMA2 request here: http://navorstore.myshopify.com/pages/contact ,
- Our Exchange Team will review your request and once the EMA request is approved, we will send you detailed instructions including EMA Number to return the package. Your EMA # must be marked clearly on the outside of the packaging.
- Once the package has been safely received and processed at our facility & we will ship the Exchanged Item and will notify you the tracking info.
2EMA stands for Exchange Merchandise Authorization
Requirements for Returns/Exchange:
- Must include a valid original purchase order number from navorstore.com.
- Returned products must be in their original packaging without any missing contents.
- Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
- Return shipping is at buyer's cost unless stated otherwise by our support team.