Return for exchange

Simply follow 3 easy steps for EXCHANGE! 

  1. Submit an EMA2 request here: http://navorstore.myshopify.com/pages/contact 
  2. Our Exchange Team will review your request and once the EMA request is approved, we will send you detailed instructions including EMA Number to return the package. Your EMA # must be marked clearly on the outside of the packaging.
  3. Once the package has been safely received and processed at our facility & we will ship the Exchanged Item and will notify you the tracking info.

 

          2EMA stands for Exchange Merchandise Authorization

Requirements for Returns/Exchange:

  • Must include a valid original purchase order number from navorstore.com.
  • Returned products must be in their original packaging without any missing contents.
  • Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.  

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