Return for exchange

Simply follow 3 easy steps for EXCHANGE! 

  1. Submit an EMA2 request here: 
  2. Our Exchange Team will review your request and once the EMA request is approved, we will send you detailed instructions including EMA Number to return the package. Your EMA # must be marked clearly on the outside of the packaging.
  3. Once the package has been safely received and processed at our facility & we will ship the Exchanged Item and will notify you the tracking info.


          2EMA stands for Exchange Merchandise Authorization

Requirements for Returns/Exchange:

  • Must include a valid original purchase order number from
  • Returned products must be in their original packaging without any missing contents.
  • Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.