Navor is known for its distinguished warranty protection and incomparable customer service. Our products are made to ensure satisfaction and service during the natural life of the product.
Navor warrants to the original purchaser that its products will be free from defects in material and workmanship (unless stated otherwise under product's description) from the original date of purchase.
*Warranty Period on each product category as below
- Phone Cases, Watch Bands - 6 Months
- Battery Wallet Cases & all other categories - 3 Months
Warranty Disclaimer / Exclusions
This warranty does not cover accidental drops, installation failures, product tampering, product alterations and unauthorized product repairs etc. For products that come as a package, only the defected item from the package will be remedied.
Navor warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty. The 6 Months Warranty does not cover purchases made on Amazon, eBay, or other online marketplaces.
All products returned to Navor will be subject to review for authentication. If any of the products are found to be counterfeit, it will be hold and turned over to Navor’s legal department for further actions. These counterfeit items will not be returned once in the possession of Navor. Navor reserves the right to replace the inactive product with a similar or better product in accordance to Navor’s judgment and discretion.
How to submit a warranty:
Please contact us at email@example.com to submit your warranty claim, and include the Order ID & Full Name. We will respond to your email with detailed instructions how to return the defective product. Upon the receipt of product by Navor, the product will be inspected (within 2-3 business days). If the product is determined to be covered under the Limited Warranty, Navor will replace the product.
Navor 30-Day Money Back Guarantee
Please write to us if you have received any defective items by contacting us https://navorstore.com/en/contact-us. All products purchased directly from Navorstore.com are covered by our 30-day money back guarantee. Please visit “Returns Policy” for more information.